The single biggest cause of delay is a missing document. Bringing the right things to the first appointment can save you a fortnight.
Everyone
- Photo ID for the head of household
- Proof of your Orange County address
- Proof of income for the last 30 days for everyone in the home, or a written statement if there is no income
- A list of everyone living in the home and their ages
If it is about housing
- Your lease
- Any notice or court paperwork you have received
- Your landlord or property manager’s name, phone number and email
- A recent rent ledger or payment history if you have one
If it is about a utility
- The shut-off notice
- Your account number
- The last two bills
If it is about your child
- The child’s school and grade
- The most recent report card or progress report
- Any support plan already in place at school
If you cannot get hold of something, come anyway and tell us what is missing. We would rather start than wait.