Where To Start When You Do Not Know Who To Call

Getting help · Better Living Assistance Help Centre

Most people arrive with more than one problem at once. You do not need to work out which programme you want before you contact us.

Use the resource navigation form

Describe the situation in plain words. We work out which programme or agency fits, make the introduction rather than handing you a phone number, and follow up to check it worked.

Two numbers worth knowing

  • Better Living Assistance — 407-242-3975. Monday to Friday, 9:00 AM to 5:00 PM.
  • 2-1-1. Heart of Florida United Way, free and available around the clock, for the current list of what is open and funded in Central Florida.

If it is an emergency

If you or someone in your home is in immediate danger, call 911. If you are in crisis and need someone to talk to, call or text 988.

Need help now? Call 407-242-3975, Monday to Friday 9:00 AM to 5:00 PM, or choose a programme and send us your details. Not sure which one? Start here.